Booking terms & conditions

Booking terms & conditions

Extra (not included in price)

  • Heating: 2.50€ per m3
  • Extra bed: 30€ per person / per stay
  • Final cleaning:
      • Granaio and Dispensa: 50,00€ 
      • Colombaio, Cantina, Greppia, Arco, corrage Capanna: 70.00€
      • Villa Miravalle: 90.00€
  • Tourist tax: Euro 1,50 adult for first 4 nights, excluding children under 12. Tax must be paid cash – no credit cards are accepted for tax payments.
  • Pets: 50.00€ per stay
  • Washing machine: 2.50€ per usage

Included in the price

  • Bed linen and towels (first set and weekly change)
  • Electricity and hot water
  • Baby bed and high chair
  • Wifi
  • Barbecue and swimming pool

Every apartment has a fully equipped kitchen, bathroom with shower, linens, towels, and flat TV. Please bring your own pool towel.

Number of occupants for the apartments

The number of occupants per apartment may not exceed the number indicated on the booking form or subsequently what was agreed upon at the time of booking.Any changes in the number of occupants, animals and camping tends or campers, must be authorized by Management.

Arrival/Departure

  • CHECK-IN: from 16.00 to 18.00.
  • CHECK-OUT: on the departure day, we ask our guests to leave the apartments at 10:00.

Early departure

Customers who for any reason must leave before the end of their booking are not entitled to any refund.

  • Your booking may be confirmed by E-MAIL.
  • The reservation will only be valid on receipt of an advance payment of 30 % of the cost of your stay.
  • The Bank details will be provided on request.
  • The balance (70%) will be paid on your arrival by cash or card.
  • Unregistered guests may not sleep in the estate without the expressed approval of management.

All bank expenses and commissions are charged to the client.

Reservations
At the time of your booking, a security deposit of 30% the total amount of your stay is required.

The balance of the reservation is required on the spot at your arrival with possible extra costs (see: extra (not included in the price).

Minimum rental period
3 nights for Apartments and Cottage Capanna, only for Villa Miravalle min. 5 nights in high season.

Payment
Payment can be made in the following ways: Cash, Bank Transfer, Master Card, Visa.

Groups and events
Higher deposit or a different payment policy may apply for groups or events. If you are arriving as a group, please contact us with details.

Cancellation Policy

Up to 30 days prior to arrival- The deposit is refundable minus bank transaction fees. After 30 days the deposit is non-refundable.

Cancellation Policy due to Covid-19

Since the world health situation is constantly changing, in case of restrictions due to covid-19 in the country of origin or in the country of destination the guest has the right to cancel the contract with a full refund.